Cookie Policy
Last Updated: 28th April 2025
This Cookie Policy explains how CyberCat ("CyberCat", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at cybercatvpn.com. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, CyberCat) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our online properties.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off in our systems. They are usually set only in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Maintains your login session | Session |
| CSRF token | Protects against cross-site request forgery | Session |
| Cookie consent | Stores your cookie preferences | 1 year |
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| Language preference | CyberCat | Remembers your preferred language | 1 year |
Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| ga* | Google Analytics | Maintains session state | 2 years |
Marketing and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Tracks visits across websites for Facebook Ads | 3 months | |
| fr | Delivers, measures, and improves the relevancy of ads | 3 months |
Live Chat Cookies (Crisp)
We use Crisp Chat to provide live customer support. When you interact with our chat widget, Crisp may set cookies to maintain your chat session and improve your support experience.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| crisp-client/* | Crisp | Chat session, user identification | 6 months |
4. How to Control Cookies
You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can exercise your cookie rights by clicking on the appropriate opt-out links provided in our cookie consent banner.
You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
The specific steps for controlling cookies vary by browser. You can find instructions for the most popular browsers below:
- Chrome: support.google.com/chrome/answer/95647
- Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Safari: support.apple.com/guide/safari/manage-cookies-sfri11471
- Edge: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
5. Manage Your Preferences
You can update your cookie preferences at any time by clicking the "Manage Preferences" link in the footer of our website or by using our cookie preference centre.
6. Updates to this Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
7. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
Email: meow@cybercatvpn.com